Crawling vs. Walking

I consider myself to be extremely fortunate. I (somehow) ended up in a career that I really enjoy, that allows me to help others and that helps me provide for my family. I started doing home inspections in 2000, and soon thereafter started teaching other home inspectors (and Realtors) about our industry. I’ve helped inspectors in many different states start, …

Right Place, Wrong Customers

Customers. They’re the lifeblood of any successful business. Without them, we’re just standing around, thinking about how great our business ideas are. Without them, we’re soon on the way to the unemployment line. No business can survive without cash flow, and that means customers. Unfortunately, customers can also be the worst part of our business, often causing untold grief and pain. I’m …

Guaranteed Success

At a recent continuing education class, I was speaking with some other home inspectors, and one of them asked the group what was the one trait that made them successful. Most of the group gave predictable answers, touting their experience or explaining how thankful they were for their good fortune. I didn’t provide an answer at that moment, as I couldn’t …

Growing Pains

It’s a good problem to have, but it’s still a problem: deciding when (and if) we should grow our business. Hopefully it’s an issue that each of us will have to confront sometime in our future. Having to face this question means that we’ve been successful in our industry, but that doesn’t make the choice any easier. It’s still something …