Lawsuits. It’s an unfortunate reality of being a business owner in today’s marketplace. No matter what industry you’re working in, the simple fact that you own a business places a target squarely on your back. And while some businesses may seem like a better target than others, every business owner must prepare themselves for the eventuality of facing a lawsuit. …
Setting yourself up for success, and Avoiding Client Zero
I am going to start today’s post talking about the one subject that you don’t want to hear about: problem clients. Yes, I know: you already deal with problem clients enough in your business; you don’t want to read about them too! Let’s just pretend they don’t exist, and maybe they’ll magically go away… The reality is that we all deal …
This Post is Open to Interpretation. An Ounce of Prevention is the Cure
Interpret. The word is defined by the Cambridge Dictionary (https://dictionary.cambridge.org) as “(deciding) what the intended meaning of something is.” And interpreting what you mean by the language in your business materials and inspection reports is what opposing attorneys do for a living. So, what’s a small business owner to do? Can you match wits with an experienced plaintiff’s attorney, in their natural …
The Complete Product (Part 2)
Note: This post is the second of a two-part article. Click here to read part one. A complete product. What do we mean when we say that our business has a complete product? This means that our product is not only profitable enough to sustain (and grow) our business, but it also helps our business and our customers in many ways. …
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