Being a home inspector is a fairly unique job. We’re not like typical businesspeople. We don’t have a retail store where our clients meet us. We don’t have things on the shelf that we’ve got to store and manage. We don’t have vendors where we buy our inventory. Most of us don’t really have a lot of products for our …
Is There a Market for Quality?
Give the people what they want. George Jessel It’s an often-quoted line, and it’s typically used as an excuse for doing inferior work. Many businesses fall back on this old axiom to justify providing a mediocre product. They say that they’re only doing second-rate work because that’s all they’re clients want; it’s all they’re willing to pay for; it’s what …
Give a Little Bit. 5 Things I’ve Learned About the Home Inspection Industry
As home inspection professionals, we are expected to provide our paying clients with enough information so they can make a more informed decision about whether or not to purchase a particular property. It’s an enormous responsibility, and one that every person that considers themselves a professional home inspector must take seriously. Long ago, this was a difficult task to achieve, …
Don’t Be Scared
We’ve all experienced it. We’ve all gone through it. That customer or vendor that’s causing us all that grief. That person that we would do anything to have never met. It’s an inevitable part of being in business; it’s something that cannot be avoided. Or can it? Not all customers are created equal. Tim Ferriss It seems like all of …
Stick To Your Guns; Don’t Give Away the Farm
If you have been in business for any length of time, you have certainly had customers try to get you to discount your price. Haggling over price is something that is customary and expected in many cultures cross the world. However, it is typically not a widespread practice in the U.S.; except when it comes to the products offered by …