The world is right in the palm of your hand.
A phone. We’ve all got one, and we’re not afraid to use it. And that goes for our customers too.
Reviews are the lifeblood of almost any modern business. Good reviews help; bad ones hurt. Factor in the unfortunate reality that dissatisfied customers are much more likely to leave a bad review, and a business owner’s got to be aware of how happy they’re making their customers.
Online reviews become part of our permanent record and follow us, for better or for worse, for a long, long time.
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