How Old Am I? Learning After You Know It All

One of my relatives had a milestone birthday this weekend, which got me thinking about getting older and its effect on our businesses.  We all get older, there is really nothing that can be done about it.  But that doesn’t mean that we have to fall into the trap of letting our mind get old before its time.  Henry Ford, …

Hurt Yourself. The Pain of Becoming Experienced

As business people, we are always subjected to scrutiny and investigation by our potential clients.  And the question that we get asked most often in our business has to do with how much experience we have doing our job.  People that we do business with are always interested in knowing how long we have been practicing our craft.  When someone …

I Feel for You

Running behind today? Feeling like you’ll never get done with that to-do list? Always playing catch up? Wishing there were a few more hours in each day, or maybe even another day added to the week? If we’re able to understand exactly how these questions would make someone feel, that’s and example of empathy. Empathy can be a valuable instrument …

Gut Instincts: Following Where It Leads You

I have recently been consumed with the world of podcasting.  For the uninitiated, podcasts are digital recordings, often in a series, typically available for free on the internet.  They can be listened to on your computer or on your smart phone.  There are many different topics available to listen to, and many of them provide excellent quality content, all for …

Learning From the Pain

Everyone that has been in business for a while can tell you, sometimes customers are the worst part of your job!  We recently had one of these clients, and it really tested me emotionally.  Fortunately, I was able to do what we should all do when we have a difficult client: grit our teeth going through the ordeal, but keep …

Listen for Lessons Learned

A quick search on the internet will reveal an untold number of quotations about lessons in life. If we think back to our childhood, most of us would recall many conversations (lectures as I recall it) with parents, teachers and relatives. They often extolled the benefits of the lessons that we learned from something that we had done, which, invariably, was …