Planning to Fail

At every level of engagement in your life, from business and personal relationships to the cellphone that is in your pocket, you will experience an event that can be termed a failure. Your business will encounter hardship, someone that you care for will be hurt and your cellphone will die an untimely death (maybe in a toilet, Eddie). But, we live …

Show the World That You’re a Star

Today we’re going to talk about marketing and it’s effect on our business. If we’re just starting out in the business world, trying to figure out marketing can be a daunting task. Even if we’ve already got an established brand, marketing can still cause us headaches and plenty of sleepless nights. It seems like everywhere we turn, there’s someone who’s …

What Are They Paying You For? Why More Information Is Better for Everyone.

Recently, I was doing some writing for a website, creating some FAQ’s about the home inspection process.  This particular FAQ was intended to explain to potential home buyers the importance of getting a copy of the Standards of Practice that their home inspector adheres to during their inspection process; that this document explains to them exactly what the home inspector …

Getting Your Slice of the Pie

There is an old axiom about making sure that as you go through life, you must work hard to get your fair share of the pie. Hard work is always valued, but I am not really sure where the pie reference originated. I have always been more of a cake and cookie guy, but that’s a topic for another day. …

The Power of Trust

“The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.  The essence of trust building is to emphasize the similarities between you and the customer.” This quote is from Thomas J. Watson, an American businessman and Chairman and CEO of IBM for over 44 years. This quote can be used to summarize …