It was bound to happen, eventually. Not that we meant to do it, mind you; it was an accident. I’m really sorry about that. Do this job long enough, and those words are going to pass over your lips. No matter how experienced we are, no matter how good we claim to be, no matter how careful, thorough, or meticulous …
Everything I Learned
There’s nothing like a relaxing vacation to get you back in the mood for returning to the daily grind. Unfortunately, my recent vacation was anything but relaxing, as my family talked me into traveling to the theme parks in Orlando Florida. After spending a “relaxing” week waiting in lines and paying exorbitant prices for mediocre food, I was more than …
Processing Feedback
Running a small business can be hard. Most of us were not very good at it when we started, but (hopefully) we kept going anyway. We tried to do our best with the skills we had. We worked hard, made mistakes, and (hopefully) learned from those mistakes. Lather, rinse, repeat. It’s really amazing that we made it this far, isn’t …
Above and Beyond
Being a Professional Home Inspector can be a rewarding experience. As we’re not confined to an office, we get to experience a good bit of variety (sometimes too much…) in our job every day. We’re not locked into working with the same 17 people day after day and get to meet a wide range of individuals and deal with a …
AAAA Letter to an Agent
While there are many different ways to get clients as a home inspector, I think we can agree that most successful home inspectors get the majority of their clients through referrals from real estate agents. As we’ve discussed in an earlier post, the agents already know who needs an inspection and when they’re going to need it. As a result, …
Never (Having to) Say You’re Sorry
As I recently celebrated my 54th birthday, I was surprised to receive a gift that I had not been expecting. Responding to a knock at the front door, my daughter was shocked to find a sheriff’s deputy standing there, waiting to serve me with a lawsuit. While it wasn’t on my wish-list, that was one birthday surprise that will be …
Step Out on That Ledge
All of us suffer from the same malady: we’re human. As humans, we’re extremely comfortable with our routines. We’re reassured by the fact that we know what happens next; that we have a good idea of how things are going to work. We like it when things go according to plan; we’re happy when our lives play out exactly like …
Real Estate Agents versus Us
As we’ve touched on many times in these articles, it’s imperative for a small business owner to stay current on the constantly changing landscape of their industry. Continuously educating yourself is almost a requirement if you’re to have a chance to remain relevant in your niche. Being part of the digital age has certainly made it easier for us to …
Is There a Market for Quality?
Give the people what they want. George Jessel It’s an often-quoted line, and it’s typically used as an excuse for doing inferior work. Many businesses fall back on this old axiom to justify providing a mediocre product. They say that they’re only doing second-rate work because that’s all they’re clients want; it’s all they’re willing to pay for; it’s what …
Smashing the Piggybank
If you’re like me, and grew up in a much simpler time, you’re probably familiar with the piggybank. As kids, we all had a piggybank sitting on top our dresser or desk, and we would faithfully put money into the piggybank every time we came across a windfall. Birthday card from Grandma; money in the piggybank. Allowance for cleaning up …