For years, we all threw away our trash without even thinking about where it went. The world’s a big place, we reasoned; it’ll go somewhere else. Now we’re almost completely covered in trash. Plastic everywhere, washing up on the shores, ending up inside the things we eat, ending up inside us. We forget that it’s really a small world, and …

We all ask questions. It’s one of the main ways that humans exchange information with each other, and our customers are no different. (And yes, our customers are human.) For better or worse, we’ve got to be able to answer our clients’ questions. It’s one of the requirements to running a successful business. And the sooner we know what questions …

Hundreds of dollars. That’s how much money most of our clients are paying us to do their home inspection. And most of them are never going to even read their inspection report. Sure seems like a waste. A waste of money (for them) and a wasted opportunity (for us). We lose a chance to inform them, helping them understand what’s …

24 hours. That’s it. We’ve all got the same amount of time in a day. How we choose to allocate that time is what’s different about us, as we all have our own priorities. While countless studies and research shows us that it’s always best to have balance in our lives, we’re the ones who ultimately decide where our focus …

Growing up, we all probably had something with wheels that we rode around the neighborhood, likely either a bike, a scooter, or a skateboard. It took effort to make it move, and most of the time we were the ones providing the power to get from point A to point B, pushing or pedaling our way around town. Sometimes we …

Try as we might, sometimes it just doesn’t work. We spend time learning as much as we can about our profession. We attend classes. We listen to podcasts. We watch videos, webinars, and TED talks. We read everything we can get our hands on. We spend our down time Googling what our competitors are doing, looking for new and effective …

It’s a given that prices are always going to go up. There’s not much in this world that gets cheaper as we go along. As a business owner, we know our costs are going to rise. That’s a fact. Since we know it’s going to cost us more to stay in business, we’ve got the have a plan in place …

Does it feel like we’re inspecting the same house, over and over and over again? Same stuff; different day? Is it Groundhog Day, all over again? Just another day at the office? Well, maybe that’s our problem: treating what we do the same as every other job we’ve ever had. Get to work, punch the clock, go through our daily …

We all love to succeed. It’s a wonderful feeling when things go our way. But the way we fail can end up being more important to us (in the long run) than the way we succeed. If we simply get mad when we fail, it’s nothing but that: a failure. And a wasted opportunity. But if we take some time …

Customer reviews are everywhere today. Good ones, bad ones, and every one in between. Business owners work their butts off trying to garner more reviews. So, why shouldn’t we benefit from our competition’s hard work? Take some time to read your competitors’ reviews: good, bad, and ugly. We can quickly figure out what’s working and not working for them. We …