We’d love it if everyone was on board with everything that we wanted. Wouldn’t that be great! The world would be such a lovely place! Unfortunately, it’s not quite that simple. No matter how right we think we are, we can’t make people agree with us. Everyone has their own thoughts and opinions. The best we can do is lay …

“Judgment—the ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions—is the core of exemplary leadership,” according to Noel Tichy and Warren Bennis in their book Judgment: How Winning Leaders Make Great Calls. In today’s world, it’s not too often we’re called upon to exercise our judgement. The companies we work for, the organizations …

It’s easy to think we’re doing worse than everyone else. Hell, social media is happy to reinforce this belief 24/7. We’re always running behind, trying to catch up to some imaginary goal that’s always right beyond our reach. That coworker, that business, that relative, that industry, that stranger is doing better than I am, and I’ve got to catch up. …

Is there a best car? Surveys and marketing tell us there is, but is there really just one best car? If we need to tow an enormous trailer, is a Tesla Model S going to work? If we’ve got to get all 9 family members to dinner, is that BMW M4 Coupe really our best option? If we’re delivering pizzas …

We’d all like to be better. We’d like to get better at our job. We’d like to improve our relationships. We’d like to be more healthy; get in better shape. We’d like to be in a better place; mentally. We’d all like to improve our finances. We’d like to be better at holding our tongue, controlling our emotions, knowing what …

If we’re lucky, our business will one day reach that point. The point where what happens to one individual client really doesn’t matter that much to our bottom line. We’ve become too big to care about what happens to our customers. Well, of course we care about our customers. They’re the lifeblood of our business. No customers, no business. But …

Things don’t always go as planned. Even though we try and try, we’re quite often left with disappointment. But I worked so hard on that. It should have worked. It’s not fair. No, it’s not fair. It never is. Life sucks sometimes. Sometimes hard work isn’t rewarded. Sometimes bad things happen to good people. Sometimes we end up getting screwed. …

New business owners often struggle to find customers. And to make matters worse, it’s a race against time: they’ve got to start showing a profit or they won’t be a new business owner for long. The biggest mistake that most new entrepreneurs make is to cast too wide a net, trying to target anyone and everyone in their marketing plans. …

It seems like basic knowledge; business class 101 stuff, but, it’s incredibly important for a small business owner to know their customer. We should have a deep and intricate knowledge of our ideal client. Who are they? What are their needs? What are their fears? Where can we find them? What’s keeping them up at night? What are they looking …

We’re all smart, but that can present a big problem for some of us. If we’re the smartest person in the room, it often means that we find ourselves in a situation where there’s little chance we’re going to learn anything new. If there’s no one there who’s got something to teach us, then there’s no where for us to …