People often think that they should do a good job because it’s the right thing to do for their customers. While providing a quality service is an honorable thing to do, being ethical isn’t the only reason to make that decision. Doing so is also strategically beneficial for us. Making sure that our clients know that we’re working hard because …

Why is it so hard to become a ___________________________? It’s a question that’s asked in every profession. Most fields have a pretty high bar that needs to be met in order to participate. In the home inspection industry, for example, there are online and live classes to take, field training to complete, and exams to pass before someone can join …

Whenever we start a new business, we’re often in a rush to get as many clients “through the doors” as possible. But if we stop to think about it for a moment, it might be better in the long run if fewer customers show up right away and more come along later in the process. Those early clients help us …

We all make mistakes, all the time. We’re human; it’s part of the job description. If everyone already knows that mistakes are going to happen, that they’re inevitable, why is it so difficult for us to admit when we’ve made one? Why do we try so hard to deflect blame, to sidestep responsibility, to avoid being held accountable? If, for …

Most of us spend a lot of time frustrated by our lack of progress. We wonder why we haven’t gotten more things done, racked up a greater number of wins, or significantly expanded our list of accomplishments. At one point or another, we’ve all felt the stress of underachievement. But all too often, our frustration is misplaced. Instead of stressing …

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead The worst thing we can do is to forget that everyone is different. None of our clients come to us with our knowledge. They don’t know what we know. If they did, then they wouldn’t need us, would they? They’re hiring us because we know something that …

In every walk of life, there are people who take the easy way out. In politics, in sports, in business, and in personal relationships. Shortcuts are everywhere. When we take the easy way out, we’re giving in. We’re saying that we’re not good enough to compete on an even playing field, so we’re going to bend the rules a bit …

It’s always wonderful when things turn out exactly the way we expected. Get in, get out, done, finished, another job well done! But that’s hardly the norm, is it? Usually, we’re trying to figure out where it all went wrong. What did we do that landed us in our current situation: aggravated, frustrated, and tired? I know it sounds crazy, …

Whenever someone is about to take a picture of us (which seems to happen way too much nowadays), we almost always stop what we’re doing and pose. We’re trying to act a certain way, which is often intended to mimic our normal state. We unnaturally position ourselves so that we look as natural as possible. When we put it like …

We spend way too much time waiting for our endeavors to pay off. Just because we’ve decided to do something doesn’t mean that it’s automatically going to work. We can’t just simply wave a magic wand and start reaping the benefits. We’ve got to put in the work. Our world doesn’t simply give things to us. It only gives back.