If we wait until the shit hits the fan to deal with customer problems, we’re likely to end up covered in it. Why not regularly spend a little time proactively making sure that there’s fewer things hanging over our fan, waiting to drop? It’s time well spent. And our dry cleaner will thank us.

That’s the way we’ve always done it. We hear this so often that many of us start to believe it. But innovations occur; upgrades are made; new things developed; change happens. We can stick with the tried and true, and become part of history, or we can take a step into the future. We get to choose which way we …

When we get “advice” from someone, we should hit pause for a moment and consider their counsel. If they’re telling us that our product is not good enough, what does that even mean? Not good enough for them? Not good enough for some of our potential clients? Not good enough for anyone? How would they even know what our customers …

Times are pretty tough right now. We’re all suffering a bit in our businesses. Which can lead us to whine, moan, and complain. Why shouldn’t we be happy instead? Yes, I know that seems like crazy advice, but think about it: Aren’t we exactly where we wanted to be? Doing what we wanted to do. Running our own business. Calling …

How are we going to grow our business? Who is going to hire us? No one is going to hire us. That’s probably not going to be the end result. Everyone is going to hire us. Yeah, that’s definitely not going to happen either. Someone is going to hire us. OK, so that’s the most likely outcome. Then what are …

We all recognize that there will be costs associated with starting a new business. Training, tools, licensing, software, hardware, cost associated with setting up our legal business model, taxes, vehicles, insurance… the list goes on and on. While we budget for these known expenses, we often fail to think about the “unknown expenses” that we’re sure to encounter. We’re all …

Are we really giving it our all? Are we really putting in 100%? Are we really pushing our limits? Maybe we should ask ourselves a few questions: Do we always succeed in everything we do? Are we always full of confidence and never feel hesitancy? Are we never frustrated because we failed at something? Have we never felt like we’re …

In the beginning, if we’re really good at what it is we do, it’s pretty easy to wow people. Do something that few others are doing, do it better than those few that are doing it, and do it consistently. Wow! After a while, though, we begin to lose our sex appeal. We become old hat, yesterday’s news, behind the …

There are thousands of other real estate transactions happening today. And each one of them has an important player involved who isn’t me. I’m not irreplaceable. There are plenty of other ___(insert your profession here)___ out there to choose from. We can each be easily replaced, if we’re doing average work. The key, then, is to do something remarkable; something …

We live in a world with many problems, and all too often we conjure up more obstacles than actually even exist. Whether these imagined problems become real depends on how we choose to react to them. When we were young, we lived in an idealistic state, believing that every problem had a binary solution, and could be fixed by a …