Solitude prompts us to all kinds of evil. Seneca Why is it that we act differently when someone is watching us work? Shouldn’t we be doing the same thing, on every job, no matter the audience? Acting at all time as if we’re being watched is the easiest way achieve consistency. And that’s really what our repeat clients want, isn’t …

Problems can come from anywhere. We never know exactly what it is that’s going to push us into an uncomfortable situation. It could be a misunderstanding. Maybe miscommunication between us. Perhaps it’s an oversight. Possibly it’s something that we simply haven’t learned yet. Or, it may well be that we did something wrong. We can never know where the next …

We all like to think that we’re well-versed in our field, but are we really? Do we know absolutely everything there is to know about what we do? Could we explain every aspect of our profession to a novice, and have them comprehend every single word? Probably not. Even the best of us don’t know everything. So, what do people …

The knowledge of sin is the beginning of salvation. Epicurus We should always strive to make things better: our products, our lives, and ourselves. But improvement doesn’t come without asking questions, and sometimes that means getting answers we really don’t want to hear. Criticism can be difficult to take, but if it means we’re able to improve our offerings, bring …

Everything we do affects everything else in our business. We don’t live in a vacuum. Keep that in mind the next time we feel like phoning it in, just this one time. Nowadays, everything we do can end up broadcast to the masses. And the masses are listening.

Where are we now in our business? Where are we trying to get to in our business? The difference in our answers to these two questions tell us exactly where we need to concentrate our efforts. It’s not rocket science. Just figure out where we’re heading and how we’re going to get there. And let’s get going.

We’re all too often overwhelmed by the sheer volume of things we need to get done. Many times, we feel so swamped that we simply end up doing nothing. Why even try? There’s so much to do that I’ll never get caught up. Yes, it’s overwhelming to consider all that stuff. But, really, how much of it were we ever …

We’re often mistaken in the assumption that we’ve got to be perfect in what we do. While we obviously need to have some expertise in our job, we don’t have to be the all-knowing guru, perched atop the mountain, delivering sage advise to all-comers. We simply have to have more knowledge than the client that’s paying us. This simple fact …

Recently we were trying to figure out where to eat dinner on a Saturday night. It seems like we had our choice of many really inexpensive spots (also known as not so appetizing) and lots of really expensive places, with not so many options in between. Lots of things in life come down to this type of “one or the …

Ordinary. Even the word itself sounds, well, ordinary. We get to choose where we’re going to fall on the spectrum. We can choose to be in the middle with most everybody else. Just ordinary. Or we can be extraordinary. The difference is just that little bit extra.