Not everyone is going to agree with what they hear/read, but intelligent people keep listening and learning. 50% of the information will probably be pointless drivel. 40% of the information we’ll probably totally disagree with. The rest of the information is likely to give us pause. It’s likely to make us stop and think. Should I implement this new information …

If you want to be a man with no fear when the crisis comes, train before it comes. Seneca No matter how long we’ve been working, how good we are at our jobs, or how many times we’ve done this before, we’re all going to end up having problems. It’s inevitable. Like the song says, troubles gonna come my way. …

Yes, it’s hard. If it was easy, everybody would be doing it. But that doesn’t make it any easier. Yes, it’s hard. We already knew it would be hard, didn’t we? But that doesn’t make it any easier. Yes, it’s hard. That’s why we’re doing it, isn’t it? But that doesn’t make it any easier. The difference between winning and …

“So you can zero in on what you did wrong, or you can reframe the experience in a way that focuses beyond it to what you have learned. There are multiple meanings to any experience. The meaning is whatever you choose to emphasize, just as its content is what you choose to focus on. One of the keys to success …

If at first you don’t succeed, try, try again. Thomas H. Palmer If we’re not getting the results that we want… If we never seem to be able to break through… If we start to feel like we’re in a rut… If we’re constantly having problems with our clients… If we seem to be running up against the same issues …

No matter how many times we do things right, no matter how many of our clients are happy, no matter how many 5-star reviews we get, we’re still dismayed when a customer complains. For most people, it’s natural to want to be liked, but we’ve got to remember that we can’t please everybody. Some people are going to be upset, …

It’s not something that we often think about (because we’re too busy to stop and ponder life), but we are obviously products of our era and everything we do is optimized for speed. We try desperately to finish everything on our to do list as quickly as possible. So we can move onto the next thing. And while our weekly …

In a world where there’s so many choices, how do we get people to choose us? In seconds, and only a few clicks away, they’ve got dozens (hundreds?) of competitors to choose from, often at a cheaper price than us. How can we compete with that? We can’t. So why try? In his book Meatball Sundae, author Seth Godin tells …

All too often, we’re overwhelmed by the amount of things we’ve got to get done in our business. No matter how much we do, we keep getting further behind. Maybe it’s time we stopped trying to do everything and focused on the one thing that matters. The more you try to do, the less you actually accomplish. from The 4 …

We all have things that have to get done. Pay the bills. Update the accounting books. Follow up on those emails. Get things lined up for the next job. Over and over again… We don’t really enjoy doing those things that have to get done, but we do them anyway. Because they have to get done. Maybe they don’t have …